Monday, August 10, 2009

The joys of dealing with this xerox workcentre pro 3545

Wow. What to say about this one.



Machine jams paper in doors along the paper path, but prints fine (just a little crinkled) in the bypass tray. Jams occurred in the same spot each time in area 1. Area 3's door was out of alignment but we focused on the rear of the machine although this approach proved to be the wrong one. I went back to focusing on the door to area 3, which I then fixed (!), and I ran a copy and it didn't jam on area 1-4's doors anymore: it jammed in the finisher transport this time, and requests a power cycle. The same transport which allowed the bypass to print earlier. Now the machine just freezes and claims that the Fuser is warming up, yet the machine does *nothing* for 20 minutes straight, whether printing from bypass or paper tray.



This is where we're at, and it keeps taking us around and around and around....

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